Privacy Policy

ValueVerse LLC Privacy Policy

Last Updated: June 8, 2025

Welcome to AdoptValue! Your privacy is important to us. This policy explains what information we collect, how we use it, and the choices you have about your data. We've written this to be as clear and straightforward as possible.

By using our app and services ("Services"), you agree to this Privacy Policy.

1. What Information We Collect and Why

To provide and improve our Services, we collect some information from you.

Information You Give Us:

  • Account Information: When you create an account, we ask for a username, password, and your email address. We recommend not using your real name for your username.
  • In-App Activity: We keep track of your activity within the app, such as the virtual pets you own, your wish lists, and your trade history. This is to make your experience on AdoptValue possible.
  • Communications with Us: If you contact us for support or provide feedback, we'll collect the information you share with us to help you out.

Information We Collect Automatically:

  • Device and Usage Information: When you use our app, we automatically collect some technical information to make sure everything is running smoothly and securely. This includes your IP address, device type, operating system, and how you interact with our Services (like which features you use).
  • Cookies and Similar Technologies: We use cookies to help with things like keeping you logged in and understanding how our app is used. You can manage these in your device or browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Run Our App: To create and manage your account, enable features like trading and wish lists, and provide customer support.
  • Improve Your Experience: We analyze how our users interact with the app to make it better, fix bugs, and develop new features.
  • Keep Our Services Safe: We use information to detect and prevent fraud, abuse, and other harmful activity.
  • Communicate with You: We'll send you important updates about our Services, like security alerts or changes to our policies. We will only send you marketing emails if you've agreed to them, and you can opt out at any time.
  • Comply with the Law: We may need to use your information to meet our legal obligations.

3. Sharing Your Information

We do not sell your personal information. We only share it in the following limited situations:

  • With Service Providers: We work with trusted partners who help us operate our Services, such as for data hosting and analytics. They are required to protect your information and can only use it to provide the services we've requested.
  • For Legal Reasons: We may share your information if required by law or to protect the safety and rights of our users or ValueVerse LLC.
  • In Case of a Business Transfer: If we are involved in a merger or acquisition, your information may be transferred as part of that deal. We will notify you if this happens.
  • With Your Consent: We will ask for your permission before sharing your information in any other situation.

Some information, like your username, will be visible to other users when you participate in community features.

4. Your Choices and Controls

You have rights and choices regarding your information:

  • Access and Update Your Information: You can review and update your account information within the app's settings.
  • Delete Your Account: You can request to delete your account and associated data at any time through the app or by contacting us.
  • Communications: You can opt out of marketing emails by clicking the "unsubscribe" link.
  • Cookies: You can typically remove or reject cookies through your browser or device settings.

Residents of certain regions, like California and the European Economic Area, have specific rights under laws like the CCPA and GDPR. These include the right to access, correct, delete, and restrict the processing of your data. To exercise these rights, please contact us at IT@adoptvalue.gg.

5. Our Approach to Children's Privacy

AdoptValue is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us immediately at IT@adoptvalue.gg.

If we learn that we have collected a child's information, we will take the following steps:

  1. We will immediately suspend the account.
  2. We will notify the parent or guardian, if contact information is available.
  3. We will give the parent the option to provide verifiable consent for their child to use the app or to have their child's information deleted.
  4. If we do not receive parental consent in a reasonable time, we will delete the account and all associated personal information.

We have implemented an age-gate to help prevent users under 13 from signing up. Any data collected from a user who is later identified as a child will only be used for internal operational and security purposes until it is deleted.

6. Data Security and Retention

We use reasonable security measures to protect your information from unauthorized access, use, or disclosure. We will keep your information for as long as your account is active or as needed to provide you with our Services and to comply with our legal obligations.

7. International Data Transfers

Our Services are based in the United States. If you use our app from another country, your information will be transferred to and processed in the U.S. We take steps to ensure your data is protected in accordance with this policy.

8. Changes to This Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you through the app or by email. The "Last Updated" date at the top of this policy will always show the latest version.

9. How to Contact Us

If you have any questions or concerns about this privacy policy or your data, please contact us at:

ValueVerse LLC Email: IT@adoptvalue.gg